Privacy Policy

We collect information you provide directly to us when you:

• Fill out our contact or booking form
• Call or WhatsApp us for a repair
• Communicate with us by email

This may include your name, phone number, email address, home address, and a description of the appliance problem.

We use the information we collect to:

• Schedule and confirm your repair appointment
• Contact you regarding your service request
• Send you a service confirmation and warranty details
• Improve our service quality

We do not use your information for unsolicited marketing.

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

• Our technicians assigned to complete your repair
• Service providers who assist us in operating our business (e.g. email providers)

All third parties are required to keep your information confidential.

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences.

You can disable cookies in your browser settings. Note that some features of the website may not function correctly without cookies.

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of internet transmission is 100% secure.

We use industry-standard SSL encryption on our website to protect data in transit.

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 2 years.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of any marketing communications

To exercise these rights, contact us at info@fixwashelite.ae

If you have any questions about this Privacy Policy, please contact us:

• Phone:+971 50 123 4567
• Email:info@fixwashelite.ae
• Address: Business Bay, Dubai, UAE